Responsible Tourism and Hotel Management: An Empirical Analysis of the Ethical Dimensions in Tourism and Hospitality Industry in Kenya

DSpace/Manakin Repository

Show simple item record

dc.contributor.author Githui, Donatus Mathenge
dc.date.accessioned 2013-08-26T09:33:10Z
dc.date.available 2013-08-26T09:33:10Z
dc.date.issued 2013-06-06
dc.identifier.uri http://hdl.handle.net/123456789/99
dc.description Research Paper en_US
dc.description.abstract While there has been some research on ethics in the Hospitality and Tourism Industry in Kenya and elsewhere, the amount is not proportionate to the importance of the issue. Hotel and Tourism sectors can benefit from conducting their business in an ethical and more responsible manner. This paper examined key ethical issues such as personnel conduct, job satisfaction, code of ethics and organizational commitment in the Kenyan context. Kenya Association of Hotel Keepers and Caterers (KAHKC 2012) has a clear code of ethics for its members. But in practice, this is not followed to the latter by the majority of key players in the Industry, thus giving room for unethical behavior. The researcher employed empirical analysis using statistical tools such as analysis of variance (ANOVA), Component analysis and Regression analysis. The conduct of employees in Tourism, and all the other actors that participate indirectly in the Industry in Kenya contribute greatly to creating the image of the country in domestic and international markets. In that sense, ethical conduct and respect of the code of ethics is the basis of acquiring a good image and improving the tourist product in Kenya. It was found that employees who work in an ethical Hotel environment are more satisfied with their job and more loyal to their employers than their counterparts who work in an unethical environment. en_US
dc.language.iso en en_US
dc.publisher merican International Journal of Contemporary Research en_US
dc.relation.ispartofseries Volume 3;6
dc.subject Ethical perspective, Business Perspective, Responsible Tourism and Hotel management en_US
dc.title Responsible Tourism and Hotel Management: An Empirical Analysis of the Ethical Dimensions in Tourism and Hospitality Industry in Kenya en_US
dc.type Article en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record

Search DSpace


Advanced Search

Browse

My Account