Abstract:
Buyer-supplier relationships management have in recent times become more strategic in nature
and the process of relationship development has become more vital as organizations create better
relationships with their suppliers to achieve their goal. Government ministries play a major role in the development of the country through provision of public services and have become a strong
entity in Kenya and very useful engines to promoting development. The general objective of this
study is to evaluate the role of supplier segmentation, development, selection and Information
management on buyer-supplier relationship management on procurement performance. A
descriptive research design was used in this study. The population of this study comprises of all
staff at Ministry of East African Affairs Commerce and Tourism which is 270 employees. The
study sample size was 135 staff which included staff in the department of Supply Chain
management. Data was collected using structured questionnaire to ensure consistency. The
response rate was 81.4%; the study indicates that supplier development influences the procurement
performance most followed by supplier selection, information management and finally supplier
segmentation. In conclusion, supplier selection encourages buyer supplier’s relationship, and
organization should consider quality and reliability when selecting a supplier. Again organization
should evaluate their suppliers training and support them. The study agrees that information
management enables information sharing between suppliers and the organizations.
