dc.contributor.author |
Mohamed Zairi |
|
dc.contributor.author |
Marwa, Simmy Mwita |
|
dc.date.accessioned |
2022-11-22T07:10:00Z |
|
dc.date.available |
2022-11-22T07:10:00Z |
|
dc.date.issued |
2009-05 |
|
dc.identifier.issn |
ISSN 1368-3047 |
|
dc.identifier.uri |
http://repository.dkut.ac.ke:8080/xmlui/handle/123456789/7719 |
|
dc.description.abstract |
Purpose – The paper aims to explore the implementation of performance-oriented civil service reforms
(CSRs) in Kenya, noting hurdles and opportunities for improvement and to suggest a robust model to
imbed a performance-oriented reforms culture.
Design/methodology/approach – The article is informed by a review of the literature on civil service
reforms and applications of performance measurements in civil service reforms in Africa in general and
specifically in Kenya. Current performance-oriented reforms/practices and challenges are documented,
obstacles/gaps to effective implementation identified, opportunities for improvement isolated and a
robust model to inculcate a performance-oriented culture suggested for application.
Findings – While noticeable progress has been made in implementation of CSRs in Kenya, there
evidently remain obstacles in the implementation of performance-oriented civil service reforms. Civil
service reforms ought to revolve around performance measurements; rewarding good performance and
realigning resources to support desired changes, while simultaneously stimulating competition amongst
public entities so as to support superior public service delivery.
Originality/value – The paper provides a succinct account of the state of civil service reforms in Kenya
and particularly the drive towards performance-oriented reforms. It suggests a holistic approach to
engraining a performance-oriented culture |
en_US |
dc.language.iso |
en |
en_US |
dc.publisher |
Emerald Group Publishing Limited |
en_US |
dc.subject |
Performance measures, Measurement, Civil service, Sub Saharan Africa, Kenya |
en_US |
dc.title |
In pursuit of performance‐oriented civil service reforms (CSRs): a Kenyan perspective |
en_US |
dc.type |
Article |
en_US |