Influence Of Transformational Leadership Role On Performance Of Virtual Project Teams In Safaricom Limited

Abstract

The main objective of the study was to establish the influence of transformational leadership styles on virtual team project performance in Safaricom Company limited. The study adopted descriptive design. The target population was 78 staff working in public TelePresence and Digital City projects in Safaricom Company Limited. Since the study population was small 78 staff, the study conducted a census survey. The data was gathered using questionnaires to collect both quantitative and qualitative information from the respondents. The quantitative data was analyzed using SPSS. The descriptive statistics, mean scores, standard deviations and percentages were used to analyze quantitative data. Qualitative data were analyzed using conceptual content analysis. Further inferential statistics such as correlation and regression were done. Correlation analysis was used to establish the strength of association between variables and regression analysis was done to established relationship between transformational leadership role and virtual team performance in Safaricom Company. Virtual team project performance success was determined by how leaders inspired team member to deliver a project to the agreed scope, time, cost and quality while maintaining a relationship and not burning out the project team. The study established that there existed a positive relationship between influence of transformational leadership styles and virtual team performance in Safaricom Company limited. It was evident that management role and conflict management role are essential element of transformational leadership styles that influences virtual team performance in Safaricom Company limited as they were statistically significant